Official Online Sober Camel Recovery Store

Priced Right for
Rehab Centers - Drug Courts - Recovery & AA Groups
AA tokens, AA medallions,  Drug Court Coins, Recovery Medallions

We are again experiencing major supply chain issues.
The raw materials needed to make coins are not keeping pace with orders
All orders are being filled, but a slower pace than usual.
It may take a few days to ship instead of next day.
Additionally the Post Office is moving very slowly.


Home :: Terms & Conditions

Terms & Conditions

Once the order is submitted and paid for it is processed and shipped quickly. Please be sure you want the order and that you want the order shipped to the address you have provided. If you change your mind or the order is returned for delivery to the wrong address - you will not refunded for shipping. The label is made directly from the information you enter on check-out - so be sure you enter it correctly. If we make an error, we will certainly pay for it. But, if there error is yours, you must pay for error.

Returns must be initiated within 7 days of delivery and we do not accept returns on special order items. You must send items back in the same condition they were received within a week of delivery with a note including your order number, name and contact information for credit. You are responsible for making sure you package items sufficiently for shipping. We also recommend a delivery confirmation method.

Please note that the customer service department and shipping department are separate. If you buy and pay for an item, it might ship before we get any messages you try to give us afterward. Please check your closely before paying.

Our shopping cart interfaces directly with the bank. If you pay with a credit card and you get a confirmation - your order has been completed.

Our labeling program will ship to the address you enter as the shipping address on the check out form.

Florida Residents please note that 7% sales tax will be added to your order.

Texas Residents please note that 8.25% sales tax will be added to your order.

Buyers in other states and countries may be responsible for taxes and/or fees on thier purchases and should check with their local taxing agency.

Orders ship upon payment. If sending a check via regular mail, please fill the cart and select Check or Mail a Check as your form of payment. The program will then issue you an order ID and email you and us a copy of the order. Please be sure to write the order ID number on your check. We only accept checks via mail for US orders

International payments should be by Visa, MasterCard, American Express, Discovery, Paypal or wire transfer. For very large international orders we may require wire transfer. We do not accept international checks.

We ask that you allow 7-10 days for delivery in the US and up to 3 weeks for overseas before you inquire as to where your package is.
Also please note that if you order in the evening we will not receive your order until the next business day.

Our standard method of shipping is USPS priority mail for most orders. Small orders weighing less than 13 oz. may be shipped first class. Most orders ship within 1 to 2 business days, sometimes the same day. However, we do occasionally experience delays for a variety of reasons. Therefore, it may take up to 7 - 10 days to receive your order. It may take slightly longer in December around the holidays, as the post office also experiences delays around that time. Many factors can influence actual shipping time.

We are happy to accommodate quick shipping when we can. Call 813.651.5768.

Sober Camel is a federally registered trademark
Sober Camel also maintains a copyright registered with the library of congress.
Use of materials from this website for personal gain without our direct consent is a violation of our terms.

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