Help zone

We are the Official Online Sober Camel Store and maintain U.S. Federally Registered Trademark Registration - Number : 3806332
Sober Camel also maintains a copyright registered with the library of congress. Registration Number: TX0007284755

We are not affiliated with any other brick and mortar stores or shops. SoberCamel.com has also been known as AztecOne or AztecOneShops for many years. We are the same company and recently dropped the AztecOne reference.

WE SHIP TO ALL U.S. STATES: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Conneticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana,Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, USVI, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

We also ship to Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Greenland, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Puerto Rico, Scotland, Spain, Sweden, Switzerland, United Kingdom (Great Britain)

We are based in the United States and we do not accept international checks. Countries listed may use Credit Cards or Paypal. Countries not listed may contact us about direct bank to bank wire transfers.

US Shipping is $5.95 for the first $150.00 - over $150.00 is $5.95 plus 1.5%

International shipping is currently set to $23.95 for each $150.00 - we will use international flat rate mailers.

We have added a third rate for Canada - $19.95 for each $150.00 - flat rate international mailers.

International shipping rates are estimated for coin orders. Adding bulky items such as books can raise international shipping rates quite a bit.

Unfortunately, is is not an exact science and if the program should over-charge, we will refund any extra. On the other hand if the program undercharges your charges will be adjusted. We make every effort to be as accurate and fair as possible and will make every effort to keep your costs as low as possible. You will be notified via email of adjustments.

As the holidays approach International Shipping will get slower. You must normally allow up to 3 weeks for delivery, but from November to January it can be double that.

Many factors can affect international delivery, including but not limited to weather, routing issues, holidays and customs. If your order is pulled by your importing agency for inspection - your package will be delayed. You must allow a minimum of 4 full calendar weeks before your order is considered for missing for re-shipping. At the year end holidays we will not re-ship until after January 10 - as it can take that long for customs to clear their warehouse.

Usually orders are shipped within one business day of receiving them. In most cases orders ship in the order they are received and processed. However, although it is unusual, we do occasionally experience delays for a variety of reasons.

Our standard method of shipping is USPS priority mail for most orders. Small orders weighing less than 8 oz. may be shipped first class. Most orders ship within 1 to 2 business days, sometimes the same day.

Once a package has shipped it is out of our hands. In most cases your package will arrive within a few days. However, for Delivery in the U.S. please allow 7 - 10 days. For international delivery please allow 2-3 weeks on average. At the holiday time at the end of the year, please allow double that. It usually will not take that long, but once it goes out it is no longer in our hands.

* Our standard method of shipping is USPS priority mail for most orders. Small orders weighing less than 13 oz. may be shipped first class. Most orders ship within 1 to 2 business days, sometimes the same day. However, we do occasionally experience delays for a variety of reasons. Therefore, it may take up to 7 - 10 days to receive your order. It may take slightly longer in December around the holidays, as the post office also experiences delays around that time. Many factors can influence actual shipping time.

If you need express shipping, please contact us. Express shipping starts at $19.50 for a flat rate envelope. Express shipping is 1 -2 days depending on your location. UPS overnight starts at about $30 for the smallest package.

We are happy to accommodate quick shipping when we can. Call 813.651.5768.

Email: Contact Us
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813.651.5768

DUNS # 831016279

Our mailing address is
© Sober Camel ®
PO Box 322
Indian Rocks Beach, FL 33785

Copyright © 1997-2013 Sober Camel®

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